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This guide will show you how to reset your recovery code for your ExpressVPN Keys account. You should reset your recovery code if you have lost it or believe it may have been compromised.

To reset your recovery code, you will need your primary password. You can reset your recovery code using the ExpressVPN app for Android or the ExpressVPN Keys Chrome extension. This functionality is not available in the ExpressVPN app for iOS.

ExpressVPN for Android

  1. In the ExpressVPN app for Android, tap Options.
  2. Tap Other Settings > Security > Reset your recovery code.
  3. Tap RESET RECOVERY CODE.
  4. Enter your primary password.
  5. Store your new recovery code in a safe place.

ExpressVPN Keys Chrome extension

  1. In the ExpressVPN Keys Chrome extension, click Options.
  2. Go to Settings > Security > Reset Recovery Code.
  3. Click Reset Recovery Code.
  4. Enter your primary password.
  5. Store your new recovery code in a safe place.

If you have lost both your primary password and your recovery code, contact the ExpressVPN Support Team to reset your password manager account.

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